Newsroom

Our commitment to Direct Source customers, employees and partners during COVID-19

In response to global concerns related to COVID-19, Direct Source continues to take the necessary steps to protect the health, safety and well-being of our team members, their families and our community while ensuring the success of our customers. Read on for updates regarding the current status of our business operations.

Enhancing the In-Store Experience with Branded POS

To keep consumers engaged, more retailers are working with experienced retail system integrators to develop customized POS systems. Custom-branded POS offer a cohesive look and feel across a retailer’s channels, while providing the ultimate customer experience in-store.

Three Tips for Spicing up the Retail Experience

When it comes to creating an engaging in-store experience, one size does not fit all. To keep customers walking through the doors, today’s retailers are customizing in-store technology to their own brand and specifications.

Blurring the line between mobile and fixed POS

To improve the customer experiences in store, many retailers are looking at ways to offer convenient payments. Having a mobile POS system allows associates to service shoppers everywhere within the store. But many retailers aren’t ready to veer away from their fixed systems just yet.

In-Store Customer Engagement: Old Challenges, New Solutions

Brad Fick, President of Direct Source, sat down with Retail TouchPoints to discuss how the in-store shopper journey continues to evolve, and how adopting a Unified Commerce approach allows retailers to meet the customer where, when and how she wants to transact.

Kiosk Service and Support: Understanding Soft and Hard Services

Even the best retail kiosks can fail. Are you putting device service and support on the back burner? Here's what retailers should know about device service when planning a kiosk deployment via Kiosk Industry.

Direct Source Connects Top Retailers with the Latest Technologies at NRF 2019

Direct Source will be available to discuss the latest POS systems and in-store technologies at NRF: Retail’s Big Show in New York City, January 13-15, 2019, Meeting Room 5 on the show floor.

Not your father’s POS: What 2019 will bring to payments and mobility

From "payments anywhere" to mobile receipt printing, retailers are embracing new formats that enable a better customer experience. Brad Fick shares what to expect in 2019 on Retail Dive.

Direct Source Showcases Transformative In-Store Technologies at Annual NRF “Big Show” 2018

Direct Source will provide a look at many of the latest in-store systems and customer-facing technologies at NRF: Retail’s Big Show in New York City, January 14-16, 2018.

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