Newsroom

Self-Checkout Prevails in the New Blended Service Approach
09-29-2021
Businesses are looking back at how far we’ve come with contactless payment solutions. Crediting the pandemic as a driving force behind self-service solutions and pushing the agenda for digital transformation – something that was slow to adopt in the US market pre-pandemic. Brad Fick, president of Direct Source, spoke with RIS News to discuss how contactless payment solutions are optimizing the customer experience and helping organizations stay agile, competitive and meet customer demands.
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Retailers: Take Control of Your Delivery Experience
06-29-2021
What do customers really think about the deliveries they receive? A good delivery experience not only helps attract and retail loyal shoppers, but it also boosts retail revenue and profitability.
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What Business Leaders Can Learn From Retailers’ Response to COVID
04-19-2021
Brad Fick, president of Direct Source, spoke with Forbes to discuss the importance of adapting to the needs of your customers through the adoption of digital technologies. From in-store lockers that allow shoppers to order online and pick up in the store with no human contact to expanding self-checkout, online ordering and curbside pickup options, retailers are adapting the new shopping experience to drive customer loyalty.
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The Truth about Security & Compliance Certifications
10-29-2020
Government, industry and regulatory standards, as well as consumer expectations for securing personal and financial data, will continue to evolve. How can you be sure that your technology systems and processes comply to protect your brand, your assets, your employees and your customers?
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Creating a Contactless Experience
08-28-2020
Today’s options for contactless retail — from eCommerce to curbside to payment — are expanding, and consumers are quickly gaining comfort with our new world of limited human interaction.
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COVID Corner: Thermal Temperature Scanning
07-31-2020
Automated, advanced thermal temperature scanning is an easy and non-intrusive way to increase peace-of-mind.
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COVID Corner: Traffic Counting & Occupancy Monitoring
07-28-2020
Automated traffic counting and occupancy monitoring solutions are the ideal way to manage the volume of consumers within a business, without burdening staff to manage entries and exits.
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Payment Terminal & Device Cleaning 101
07-16-2020
Don't risk damaging your important devices. Learn the best way to clean different types of payment devices.
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COVID Corner: Protective Barrier Systems
07-10-2020
Easily install acrylic (plexiglass) or polycarbonate sneeze guards and barriers in high-traffic areas of the store.
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COVID Corner: Antimicrobial Protective Covers for POS Devices
06-28-2020
Easily protect your customers and employees with antimicrobial protective covers for payment terminals.
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