Newsroom

Our commitment to Direct Source customers, employees and partners during COVID-19
03-30-2020
In response to global concerns related to COVID-19, Direct Source continues to take the necessary steps to protect the health, safety and well-being of our team members, their families and our community while ensuring the success of our customers. Read on for updates regarding the current status of our business operations.
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Enhancing the In-Store Experience with Branded POS
12-23-2019
To keep consumers engaged, more retailers are working with experienced retail system integrators to develop customized POS systems. Custom-branded POS offer a cohesive look and feel across a retailer’s channels, while providing the ultimate customer experience in-store.
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Three Tips for Spicing up the Retail Experience
12-23-2019
When it comes to creating an engaging in-store experience, one size does not fit all. To keep customers walking through the doors, today’s retailers are customizing in-store technology to their own brand and specifications.
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Blurring the line between mobile and fixed POS
12-23-2019
To improve the customer experiences in store, many retailers are looking at ways to offer convenient payments. Having a mobile POS system allows associates to service shoppers everywhere within the store. But many retailers aren’t ready to veer away from their fixed systems just yet.
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In-Store Customer Engagement: Old Challenges, New Solutions
12-23-2019
Brad Fick, President of Direct Source, sat down with Retail TouchPoints to discuss how the in-store shopper journey continues to evolve, and how adopting a Unified Commerce approach allows retailers to meet the customer where, when and how she wants to transact.
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Kiosk Service and Support: Understanding Soft and Hard Services
03-12-2019
Even the best retail kiosks can fail. Are you putting device service and support on the back burner? Here's what retailers should know about device service when planning a kiosk deployment via Kiosk Industry.
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Direct Source Connects Top Retailers with the Latest Technologies at NRF 2019
01-14-2019
Direct Source will be available to discuss the latest POS systems and in-store technologies at NRF: Retail’s Big Show in New York City, January 13-15, 2019, Meeting Room 5 on the show floor.
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Not your father’s POS: What 2019 will bring to payments and mobility
10-10-2018
From "payments anywhere" to mobile receipt printing, retailers are embracing new formats that enable a better customer experience. Brad Fick shares what to expect in 2019 on Retail Dive.
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Direct Source Showcases Transformative In-Store Technologies at Annual NRF “Big Show” 2018
01-12-2018
Direct Source will provide a look at many of the latest in-store systems and customer-facing technologies at NRF: Retail’s Big Show in New York City, January 14-16, 2018.
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