At Direct Source, we help businesses create the ideal in-store experience — one that engages customers, empowers store associates and builds brand loyalty. We are experts in technology, but we always start with strategy. Understanding how your customers engage with your brand helps us define the technologies and tools to use to make the most out of every shopping experience.

Our expertise covers strategic technology and store systems planning, design and deployment, hardware procurement,  project management, configuration and staging, maintenance, integration and installation services nationwide.

Our solutions are designed to help retailers create a competitive edge, while improving store and employee productivity and boosting customer service.

The Team

John Hillen
Chief Executive Officer
Brad Fick
Brandy Hill, PHR, SHRM-CP
Director of Operations
Bob Kilby
Vice President of Sales
Jennifer Hartle
Senior Client Partner, Strategic Accounts
Megan Fairchild
Senior Client Partner, Strategic Accounts
Christine Brovold
Director in Business Relationships and Marketing
Gary Hagen
Chief Financial Officer