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Direct Source and BlueFletch Announce Strategic Partnership to Enhance Retail Security and Efficiency Through Unified Device Management Solutions

Direct Source, a leading retail technology consultant and provider, has partnered with BlueFletch, a leader in frontline mobile device security solutions, to solve the pressing need for seamless technology integration in the retail industry. This collaboration aims to improve digital and in-store integration, adopt smarter analytics and AI tools, and enhance security and loss prevention measures.

Direct Source Helps Discount Chain Keep Inventory Flowing and Efficiencies Growing

Direct Source, the leading tier one retail technology consultant and technology integrator, was chosen to help a major discount chain with professional procurement, integration and installation services aimed at improving inventory management and store operations across more than 8,000 locations.

Direct Source Connects Retailers with Innovative Technology at NRF: Retail’s Big Show 2025

According to a Mastercard SpendingPulse report, 2024 holiday season in-store sales grew 2.9%, with customers shopping in person and taking advantage of trends like buy online, pick up in store (BOPIS). To help retailers create optimal omnichannel shopping experiences, Direct Source, the leading tier one retail technology consultant and integrator, is showcasing the latest tech and tools at NRF: Retail’s Big Show in New York City January 12-14, 2025, booth #6039.

5 Things You Need to Be a Highly Effective C-Level Leader of a Retail Tech Company

In the ever-evolving retail landscape, technology continues to redefine how consumers engage with brands. For C-level leaders in the retail tech space, navigating these shifts presents both challenges and opportunities. Brad Fick sat down with Medium's Kieran Powell to share how tier-one retailers can leverage innovative technologies to maintain a competitive edge and future-proof their organizations.

Sally Beauty Builds Out Immersive Experiences with New Concept Store

RIS News spoke with Sally Beauty about how the retailer is leveraging technology to improve the overall store experience – both for frontline associates and shoppers. Sally Beauty tapped the expertise of Direct Source to help create a plan to update and deploy a new POS system in about 4,500 stores. As part of this renewal effort, the retailer’s goal was to give sales associates simple, streamlined, multifunctional devices for inventory management. This has involved rolling out easy-to-use mobile devices across all Sally Beauty stores, allowing associates to easily see real-time inventory levels.

Modernizing The One-Trick Pony POS System into a Multi-Functional Workhorse

Traditional POS systems are often referred to as a one-trick pony because they’re only used as payment vehicles. However, to keep up with changes in consumer shopping behaviors, retailers need to think about modernizing their traditional POS technology to stay agile, competitive and boost ROI and revenue. Brad Fick, president of Direct Source, spoke with VARInsights to share three things retailers should consider when modernizing a POS system to ensure the rollout is efficient and seamless.

Three Things to Consider When Implementing Self-Service Checkout in Retail

Today's customers view convenience and efficiency as staples of the shopping experience, especially since the pandemic changed many of our shopping behaviors. To meet new customer demands and bridge the gap between the brick-and-mortar and eCommerce experience, retailers are implementing omnichannel solutions like buy online, pick up in-store (BOPIS) and self-checkout payment systems. Brad Fick, president of Direct Source, spoke with Retail Merchandiser Magazine to share three considerations when deploying self-service solutions in retail environments.

Direct Source, Safco and SYNQ Roll out BOPIS/BISPUN Smart Lockers to Facilitate Secure, Contactless Self Pick-up

Direct Source, Safco and SYNQ are using their combined expertise aimed at modernizing the in-store experience for today’s shoppers by creating a convenient and contactless shopper touchpoint.

Self-Checkout Prevails in the New Blended Service Approach

Businesses are looking back at how far we’ve come with contactless payment solutions. Crediting the pandemic as a driving force behind self-service solutions and pushing the agenda for digital transformation – something that was slow to adopt in the US market pre-pandemic. Brad Fick, president of Direct Source, spoke with RIS News to discuss how contactless payment solutions are optimizing the customer experience and helping organizations stay agile, competitive and meet customer demands.

Retailers: Take Control of Your Delivery Experience

What do customers really think about the deliveries they receive? A good delivery experience not only helps attract and retail loyal shoppers, but it also boosts retail revenue and profitability.

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