About

Our Company

Headquartered in Minneapolis, Minn., Direct Source is a nationally-recognized technology solutions provider for tier-one retailers.

About Us

Direct Source works with retailers to provide hardware procurement, software development, project management, configuration and staging, integration and installation services nationwide.

The company's solutions are designed to help retailers maintain a competitive edge, while improving productivity and customer service. Complete services are provided for end-to-end support and advice on the right technologies, products, programming, integration and deployment strategies that work.
 
Learn More

Leadership

John Hillen

Chief Executive Officer
John Hillen founded Direct Source in 1992. What started as two employees and a rented office, now comprises two locations, totaling more than 75,000 square feet, with nearly 100 full-time corporate headquarter employees.

Prior to starting Direct Source, John worked for Spectra-Physics – now Datalogic – where he was the company's first direct sales representative and international sales manager for handheld scanners. While at Datalogic, John helped create the first scanner/scale product for the retail grocery market and participated on the Food Marketing Institute Ergonomics Committee. Work also included ESCO, where he spearheaded Middle Eastern sales efforts as well as tooling equipment sales to European aerospace manufacturers.

John received a bachelor’s degree in economics from Marquette University, and a master’s degree in international management from Thunderbird School of Global Management. 

 

Brad Fick

President 
Brad Fick leads the company’s business and sales operations, with a focus on helping tier-one retailers maintain a competitive edge. Since 1998, Brad’s leadership has been instrumental in driving business growth through identifying emerging retail industry trends, staying ahead of the latest mobile technology, and refining integration best practices. He also oversees the company’s deployment and installation services for retail locations across North America.
 
Prior to his current role, Brad served as vice president of sales and marketing at Direct Source. With multiple years of operational management, sales force automation, marketing, product management and sales experience, he has also held retail and technology leadership positions at CWC INC, NCR Corporation and Dataserv, Inc.

Brad earned a Bachelor of Arts in marketing and sales from the University of Northern Iowa.

 

Awards

Thanks to our customers and partners, we've received great awards across our business. Below is a sample of our latest honors.

2015

25 Most Promising Retail Service Vendors, Outsourcing Gazette

2015

20 Most Promising Retail Consulting Providers, CIO Review

2015

Brad Fick named finalist in EY Entrepreneur Of The Year® 2015 Upper Midwest Award

2014

20 Most Promising Retail Consulting Providers, CIO Review

2014

Honeywell Scanning & Mobility U.S. Partner of the Year

2013

20 Most Promising Retail Consulting Providers, CIO Review

2013

Milestone System Regional Partner of the Year

Career Opportunities

Learn More

What can Direct Source do for you?

To inquire about Direct Source, fill out the form below.