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Want to know what's happening in the world of retail technology? Stay on top of the trends, tools and techniques; everything you need to know is right here.
Article
05.03.2017

The Future is Unified — and You Should Be Too

Customer experience is everything. In fact, Accenture found that 45 percent of customers are willing to pay more for a better customer experience. It’s also what gets customers into the physical store. With more consumers turning to the ease of online ordering and straight-to-door shipping, retailers are in a bigger crunch than ever before to not only increase footfall, but to keep customers coming back. 

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News
03.29.2017

Blurring the line between mobile and fixed POS

To improve the customer experiences in store, many retailers are looking at ways to offer convenient payments. Having a mobile POS system allows associates to service shoppers everywhere within the store. But many retailers aren’t ready to veer away from their fixed systems just yet.
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News
03.29.2017

Get to Know Direct Source’s Larry Chilcoat

Larry Chilcoat has been with Direct Source since November of 2014 filling the role of receiver. As the Direct Source receiver extraordinaire, Larry maintains an efficient flow of items coming into the warehouse which includes documenting, scanning, storing and distributing items.
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Video
01.24.2017

In-Store Customer Engagement: Old Challenges, New Solutions

At NRF 2017, Brad Fick, President of Direct Source, sat down with Retail TouchPoints to discuss how the in-store shopper journey continues to evolve, and how adopting a Unified Commerce approach allows retailers to meet the customer where, when and how she wants to transact.
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News
01.12.2017

Direct Source Showcases Unified Commerce, In-Store Customer Engagement and Beacons at NRF Big Show

At the NRF Big Show, January 15-17, 2017 in New York City, Direct Source provides a look at the newest digital marketing tools, in-store systems and customer-facing technologies to help retailers create a digital experience in the store.
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News
12.05.2016

Help Customers Stay a Little Longer

In today’s digital age, retailers are tasked with creating an environment that makes customers feel at home, increasing customer happiness and dwell time, and ultimately, increasing sales. So how do retailers make each customer want to stay awhile? Simple. Let them be infotained.
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News
12.05.2016

Three Tips for Spicing up the Retail Experience

When it comes to creating an engaging in-store experience, one size does not fit all. To keep customers walking through the doors, today’s retailers are customizing in-store technology to their own brand and specifications.
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Article
05.24.2016

Moving Beyond mPOS: the "Uberization" of Fashion Retail

Featured in Apparel Magazine, Brad Fick discusses new opportunities for retailers to go beyond mPOS to connect and build customer loyatly.
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Video
05.13.2016

A cash drawer that counts for you? It’s here, and it’s great!

Despite carefully processing, counting and transporting bills, businesses still see significant loss due to discrepancies. But now, we can reduce losses with a self-counting drawer. Innovative technology from The SMARTtill™ Solution eliminates manager and associate time spent counting dollar bills and reduces cash loss by up to 90 percent.
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News
05.13.2016

Retailers Reap Beacon Technology Benefits

While adoption may have been slow to start, beacon technology is heating up for retailers – helping them better engage with customers, enhancing the digital experience and increasing brand loyalty.
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News
05.13.2016

Enhancing the In-Store Experience with Branded POS

To keep consumers engaged, more retailers are working with experienced retail system integrators to develop customized POS systems. Custom-branded POS offer a cohesive look and feel across a retailer’s channels, while providing the ultimate customer experience in-store.
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News
02.29.2016

Three Tips for Multi-site Deployment of Apple Devices

Devices need to be accurately configured, deployed and maintained to be effective. Retailers considering a large or nationwide deployment should keep these three tips in mind to ensure a flawless roll-out.
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Video
02.29.2016

Retail Workforce Tools for Better Productivity

Are you looking for a better way to manage employee timesheets, clocking in/out and scheduling? What if your employees could access advanced workforce tools on secure tablets right from the floor? See how ELO and PDI offer a sleek new way to help store associates manage administrative tasks quickly and effectively, so they can get back to supporting customers.
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Article
02.16.2016

Direct Source Offers a Mobile Point-of-Sale Solution to Improve Customer Satisfaction

Direct Source and Honeywell are helping retailers create and deploy the latest mPOS solutions designed to expand the capabilities of enterprise devices to accept all payment types, which results in higher sales conversions, line busting and customer engagement work flows.  
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Video
01.28.2016

Tips on bringing the digital experience in-store. Brad Fick talks to RTPs TV at NRF 2016

Adam and Brad talk about how retailers can leverage the latest technologies to bring the digital experience into the physical store.
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Article
01.25.2016

RIS News: Best of NRF 2016: Top 10 Takeaways

RIS did a roundup of the hottest NRF news. See who made the cut! Hint: Aila nd Direct Source!
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Article
01.25.2016

Virtual Strategy: Direct Source and CloudEngage Help Retailers

Direct Source, a tier-one retail technology consultant and solutions provider, and CloudEngage, experts in localizing the retail brand experience, are helping retailers build local credibility and drive sales within markets by offering a more customized shopping experience on retail commerce sites.
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Article
01.15.2016

eBook: 4 Ways to Nail your mPOS Roll-out

Get expert advice on how your hardware, software and integration partner choices can make or break customer satisfaction and retail ROI from the unbiased experts at Direct Source. 
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News
01.14.2016

Direct Source & BestFit Mobile Enhance In-Store Engagement through Customized Mobile App Development

Together, the companies are helping retailers bring the digital experience in-store through the development of iBeacon based customer engagement solutions and customized mobile applications.
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News
01.12.2016

Hot Retail Technologies at NRF 2016 Focus on In-Store Engagement, mPOS and Mobile Apps

Retailers attending the annual NRF Big Show, Jan. 17-20, 2016 in New York City will have hundreds of technology brands to evaluate. One way to cut down the chaos is to drop by Direct Source Booth 2829 to get an unbiased take on the year’s best hardware, devices and tools.
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News
01.05.2016

Direct Source Offers a Mobile Point-of-Sale Solution That Can Stand the Test of Time

Direct Source is helping retailers create and deploy the latest mPOS solutions designed to expand the capabilities of enterprise devices to accept all payment types, which results in higher sales conversions in line busting and customer engagement work flows.
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News
12.08.2015

Direct Source and CloudEngage Help Retailers Reach Shoppers on the Local Level

Personalization and Localization Help Boost Sales and Credibility on Retail Branded Web and Mobile Sites
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Article
12.07.2015

Revolutionizing the In-Store Digital Experience

Direct Source recognized by CIO Review as one of the 20 most promising Retail Solution Providers of 2015.
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News
12.01.2015

Direct Source and Vokal Help Retailers Engage with Customers via In-Store Mobile Experiences

Direct Source, a tier-one retail technology consultant and solutions provider, has announced a partnership with Vokal; a digital experience agency. Together, the companies are helping retailers improve customer engagement with shoppers within physical store environments through innovative digital and mobile engagement strategies.
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Article
10.23.2015

RIS News: 2015 Mobile Product & Solution Guide

Direct Source President Brad Fick featured in RIS News Mobile Product & Solution Guide discussing leveraging mobile technology to create memorable retail experiences.
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News
10.22.2015

Direct Source and Aava Mobile Oy Help Retailers Deliver Quality In-Store Service with Latest mPOS

Direct Source and Aava Mobile are bringing EMV-ready mobile point of sale (mPOS) solutions to retailers through a new partnership.
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Article
08.31.2015

Direct Source: Creating Technology Solutions to Help Retailers Maintain a Competitive Edge

Direct Source featured in Outsourcing Gazette as one of the 25 Most Promising Retail Services Vendors of 2015. 
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Article
08.27.2015

The Hard Side of In-Store Mobile

Direct Source president Brad Fick featured in Chain Store Age article discussing the importance of mobile hardware in the modern store landscape.
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News
05.08.2015

EY announces Direct Source President Brad Fick is an EY Entrepreneur Of The Year 2015 Award finalist in the Upper Midwest

The awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities.
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Article
05.06.2015

On iBeacon Technology—Stop Talking, Start Implementing!

Direct Source president Brad Fick featured in 1to1 Media article providing insights on iBeacons, and why many retailers have yet to implement the emerging technology.
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Article
02.26.2015

RIS News: Consultants Guide 2015

Direct Source President Brad Fick featured in RIS News Consultants Guide providing insights on evolving retail trends, the changing landscape and navigating challenging consumer demands. 
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News
01.06.2015

Hot Retail Technologies at NRF 2015 to Include Beacons, Custom Enclosures and mPOS

Retailers attending the annual NRF Big Show, Jan. 11-14, 2015 in New York City will have hundreds of technology brands to evaluate. One way to cut down the chaos is to drop by the Direct Source Booth 2943 to get an unbiased take on the upcoming year’s best hardware, devices and tools.
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Article
01.05.2015

Webinar: What are iBeacons and How Can You Use Them?

Direct Source’s Brad Fick and GPShopper CEO Alex Muller discuss tips for implementing beacons in brick-and-mortar stores. 
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Video

Direct Source at NRF 2014

Direct Source president Brad Fick talks tech trends at NRF 2014
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